Be it “Unpretentiously luxurious”, “Consumerization, right, where you need it” or “the leisure and comfort of being yourself”, your guests expect anything and everything. The innovations and advancement in technology is redefining the Hospitality Industry, but it is your voice, a touch or swipe of your finger or the device intelligence to remember your preferences.
Google Assistant, Amazon Alexa, along with various devices and sensors like Smart Lights, Digital Menus via contactless and/or voice-enabled services is the step in the right direction.
Personalized Experiences
According to a recent study, travelers will like to stay in properties that are ‘Technological Advanced” and offer “Personalized Experience”. Guests expect a private and personalized experience, when they want, where they want and how they want. The experience has to be dynamic, be it a family event, a romantic getaway, a business meeting or a social event. Leveraging voice and visuals allow you and your staff to offer what your guests are looking for.
Personalized Experiences
According to a recent study, travelers will like to stay in properties that are ‘Technological Advanced” and offer “Personalized Experience”. Guests expect a private and personalized experience, when they want, where they want and how they want. The experience has to be dynamic, be it a family event, a romantic getaway, a business meeting or a social event. Leveraging voice and visuals allow you and your staff to offer what your guests are looking for.
Privacy is a pivotal concern for guests, security and safety is a primary concern for property managers. We have a well-calibrated and balanced approach that ensures we don’t compromise on Privacy, Safety, and Security while offering a context-aware personalized digital experience. Guest voice recordings are not saved and no personal identifiable information is shared for device usage. No one has access to what guests have conversed with their virtual assistant. Everytime a guest checks out, the device will get reset to its default state.
Security and Privacy
Security and Privacy
Privacy is a pivotal concern for guests, security and safety is a primary concern for property managers. We have a well-calibrated and balanced approach that ensures we don’t compromise on Privacy, Safety, and Security while offering a context-aware personalized digital experience. Guest voice recordings are not saved and no personal identifiable information is shared for device usage. No one has access to what guests have conversed with their virtual assistant. Everytime a guest checks out, the device will get reset to its default state.
The Possibilities
Revca AVIDxP (Augmented Voice Intelligence Digital Experience) platform, offers voice and visuals through Amazon Alexa and Google Assistant devices. AVIDxP enables you to offer your guests a personalized digital concierge for your brand, location and property. Our Digital Concierge is available to your guests 24/7, exclusively catering to their personalized experiences.
Your guests can ask for information, invoke multiple services and control smart devices in their room. Playing music, controlling windows shades, calling for in-room service, inquiring about amenities, and much more can be done without human intervention. Notifications will be triggered to guests, and your staff including any guest feedback will be delivered as it is happening.
The Experiences
Welcome your Guest as they check in or use your digital voice service for the first time (yes, AVIDxP make our services context aware). Our platform enables you to preset things like Music, Room Temperature etc based on Guests preferences and profile.
Guests can find information about your amenities, wi-fi password, what’s nearby and things to do. The options and possibilities are endless.
Data Analytics and Insights
Data, Analytics, and Insights are key for understanding your guests’ experiences and operational excellence. Our dashboards and analytics give you detail on the interactions, engagement, and experiences of your guests. The automation insights enable your team towards operational efficiencies and focus on what matters the most towards guest experience.
The In-Built guest feedback system gives you the ability to act on information while a guest is still residing on your property. Analyzing customer data helps property owners and managers to best understand the preferences of guests and their experience.
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Remainders and Alerts
Dynamic Contents with rich visuals
Remainders and Alerts
Dynamic Contents with rich visuals